Virtual Staffing
Why MNYC Virtual Staffing
MNYC Virtual Staffing - Is A New Completely Customizable Communication Solution.
It will ideally equip the health care provider offices to cater the requirments related to the member information as Patient scheduling, Patient scheduling confirmation, rescheduling of patient as per patient requirment to avoid no shows and to inform Outstanding balance of patient.
Virtual Staff gives provider offices access to completely trained resources and kill the requirement for extra full-time staff.
We offer multiple callcenter services to meet varied business requirements. Our gole is to provide excelent customer service at every point of customer requirement.
Our all customers will be able to contact us and our team 24x7x365 days a year to cover all kind of client requirements.
Inbound calls: We welcome all incomming patient calls and engage in pleasent conversations along with addressing their issues. We welcome and answer all customers enquiry related with their account including any complaints and scheduling.
Outbound calls: We make outbound calls for customers payment along with soft collection and feedback.